Sierra's Fundraising
Sierra's Focus
Sierra, launched by Taylor and longtime Google exec Clay Bavor, focuses on selling AI-powered customer service chatbots to brands like WeightWatchers and Sirius XM.
Sierra's Features
There's an 'agent' component to Sierra's platform that connects to other enterprise systems to undertake tasks on behalf of the customer without humans being involved.
Sierra's Founders' Background
Taylor and Bavor have a long history in customer service tech, with Taylor's experience at Salesforce and founding Quip, and Bavor's work at Google managing consumer-facing products.